- Report: #418200
Report - Rebuttal - Arbitrate
Complaint Review: EDPReporting
EDPReporting15165 Ventura Blvd.Suite 200 Sherman Oaks, California U.S.A.
EDPReporting Charged $4495 to my bank account for some type of card application, which I had not completed or submitted before it just disappeared from my pc screen. I never received any kind of "card". Sherman Oaks California
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Next thing I know, I am charged $44.95 on my bank statement; inquired with my bank what it was for and they gave an 800 # and said it just showed "EDPReporting". When I called the 800 # I'd been given, they said that it was for an application fee for a "card". I don't know if it was a credit card, atm card or what and they couldn't tell me. They did however, send me a form to cancel the application, which I received, filled out and returned with a copy of my bank statement reflecting the $44.95 charge.
Yesterday I received a phone message saying they received my form but would have to send another because I had "over-written" on the one I sent in and that it was against their policy to accept the form with anything but my signature & date!
The "order date" was 1/3/09, the charge cleared my bank 1/8/09. The cancellation & refund form (C&R) states that after 3 days of submitting application and your bank will not be charged, but that a "full refund will be made if a request is received within 5 days after the date that you receive your bank statement showing the deducted funds and statement date." By Jan 8 '09, I still had received no application process status nor had I received any type of "card".
Now I am waiting for them to send me yet another C&R form to be resubmitted to them. They seem to be charging an application fee only and have little or no information on what I actually supposedly ordered; ie; type card.
This report was posted on Ripoff Report on 01/30/2009 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/EDPReporting/Sherman-Oaks-California-91403/EDPReporting-Charged-4495-to-my-bank-account-for-some-type-of-card-application-which-I-h-418200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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