- Report: #944702
Report - Rebuttal - Arbitrate
Complaint Review: EFAX
EFAXInternet United States of America
EFAX I was ripped off by efax - they admitted during a call that it's a problem but no resolution, Internet
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I was billed 10 times for $25 for incoming and outgoing faxes that New customers wouldn't have been billed for. When I brought this up to their attention and asked why I didn't receive any notification of this new cost saving plan they said they don't do that and that it was my responsibility to look at their website to compare plans. When I asked for a refund they said We can't do that. When I asked for a credit they said We can't do that. I told them I would file this report on every website I could and they then said they'd offer me $10 as a courtesy. I cancelled their service on the spot and found several competitors happy for my business for $7 a month!
This report was posted on Ripoff Report on 09/21/2012 12:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/EFAX/internet/EFAX-I-was-ripped-off-by-efax-they-admitted-during-a-call-that-its-a-problem-but-no-re-944702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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