- Report: #914611
Report - Rebuttal - Arbitrate
Complaint Review: EFG
EFG122 W. Carpenter Freeway 6th Floor Irving, Texas United States of America
EFG Enterprise Financial Group, Inc. SERVICE CONTRACTS PURE PROFIT FOR EFG! Irving, Texas
*Author of original report: EFG Irving Texas
*UPDATE Employee: EFG Customer Service
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My warranties cost me a total of $3,000. That's not the best part, the best part is that my finance company were smart enough to finance it so guess what? I'm paying for a warranty that won't aid me when I'm in need and I'm paying interest on the $3,000. So now you have the dealerships, the service warranty company, and the finance company gaining from my pain and stupidity!
If you are going to buy an extended warranty, do your research. Don't get taken advantage of like I did.
Repair order #131432 was rejected by Mr. Dan Dooley, Claims Adjuster due to the timing belt was replaced by Moritz Kia of Hurst, TX for maintenance reasons; it was not broken or in a failed state. If the check engine light indicator was highlighted, that would be considered a failed state. If I would have waited until it was broken, that would have incurred more
costly damage to the vehicle that you wouldn't have repaired.
Let me reiterate that the vehicle had 64,407 miles on it when it was purchased and the required "maintenance" should have been performed prior to the sale. I had no way of knowing that it hadn't been done and surely this early in owning the vehicle, I shouldn't have to replace this particular part.
This report was posted on Ripoff Report on 07/19/2012 04:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/EFG/Irving-Texas-75039/EFG-Enterprise-Financial-Group-Inc-SERVICE-CONTRACTS-PURE-PROFIT-FOR-EFG-Irving-Texas-914611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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