• Report: #838223

Complaint Review: EFax

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  • Submitted: Mon, February 13, 2012
  • Updated: Mon, February 13, 2012

  • Reported By: George — Melbourne Other United States of America
EFax
6922 Hollywood Blvd. Internet United States of America

EFax J2 Global Liars , misleading representation of advertisement, Internet

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EFax advertise a free 30 days obligation free trial period . Ive registered on the website and faxed 7 pages . I was surpised to discover that company charged me $5 . Ive contacted Efax Customer service in order to clarify the situation . Ive received an ambiguous and unprofessional excuse , such as :
 
1)      Version a: Youve sent more than 130 pages. Answer: Incorrect. Ive sent only 7 .
2)      Version b: Youve sent a fax to 1300.. number , so we charged you extra  . Answer :
This number equals to a cost of a local call in Australia , so it doesnt really matter .
  
 3)    Version c :    The transmission time per page has taken more than 60 seconds . Answer : Can you provide a 3rd party validation that this is the fact ? Efax : No we cant , but our system shows that it has taken more than 60 sec .
 
This company is a pure scam . They lie , manipulate and mislead . Ive cancelled the transaction on my credit card already .  

Buyers  beware and dont let them fool you

This report was posted on Ripoff Report on 02/13/2012 03:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/EFax/internet/EFax-J2-Global-Liars-misleading-representation-of-advertisement-Internet-838223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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