• Report: #719701

Complaint Review: EHarmony

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  • Submitted: Tue, April 19, 2011
  • Updated: Tue, April 19, 2011

  • Reported By: Ernie — Blaine Minnesota United States of America
EHarmony
Internet United States of America

EHarmony Free Communication Event - Lots of Matches that disappear after free event Internet

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Used the February "free" communication event for Eharmony - free during the month of Valentine's Day.  Received lots of matches during this event with special promotions to join.  Became a paying customer. 

Majority of the matches were outside of my 50 miles radius many over 100 mi plus & flex matches (those that have nothing in common with you).  Other matches were using the free service & could not email you or continue to communicate because they were not paying customers. 

After the end of Februay when the "free" event ended, matches dropped by 90% and most of these matches were "closed" upon delivery meaning they were no longer active. 

Attempted to cancel & get refund - terms are after 3 days your hosed and stuck for the number of months you signed up & agreed upon.  Upon cancellation the billing continued & have heard from others that your membership get renewed even after cancelled; therefore, get it in writing. 

Eharmony total ripoff - the only match is their bank account & your money.  Free sites better.

This report was posted on Ripoff Report on 04/19/2011 08:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/EHarmony/internet/EHarmony-Free-Communication-Event-Lots-of-Matches-that-disappear-after-free-event-Inter-719701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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