- Report: #374678
Report - Rebuttal - Arbitrate
Complaint Review: EHarmony.com
EHarmony.comeharmony.com Internet U.S.A.
EHarmony.com - False Advertising! They delivered matches on free weekend but stopped once I paid. Pasadena Internet
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Additionally, over Labor Day weekend - they had a "free communication weekend" and I received so many matches that I got a message saying my member inbox was full. My subscription lapsed on Aug 31. I decided to sign up again on Sep 3 and since that time, like 5 per week as opposed to 5-12 per day.
I have asked for a refund from them as I believe there is false advertising going on on that site. I also find it very interested that there just happens to be significantly more matches on the weekend they are offering their website for free.
Lastly, when I called to inquire about what was going on, it was suggested to me that I change my religious preferences to include "Christian" and the customer service agent even went so far as to ask me if there was a reason why I wouldn't consider dating someone who was Christian. I wasn't calling to ask for advice on how to receive more matches and I certainly was not calling to have my privacy invaded in that way. So it appears that eHarmony.com also has a religious preference within their organization. I can't help but wonder why she didn't ask about why I didn't have Jewish or Muslim selected either?
Brooklyn, New York
This report was posted on Ripoff Report on 09/20/2008 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/EHarmonycom/internet/EHarmonycom-False-Advertising-They-delivered-matches-on-free-weekend-but-stopped-once-374678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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