• Report: #246030

Complaint Review: EHealthInsurance

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  • Submitted: Sat, April 28, 2007
  • Updated: Sat, April 28, 2007

  • Reported By:Kailua Hawaii
EHealthInsurance
11919 Foundation Pl Gold River, California U.S.A.

EHealthInsurance I submitted an insurance application, and was approved. However, I soon got a better deal elsewhere, so I never proceeded beyond the application stage. However, they're pretending I have a policy through them, and refuse to stop bothering me, RIPOFF. Gold River California

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I have purchased insurance through companies online before, so I know the usual procedures.

I asked eHealthInsurance for an online quote, and put in an application for insurance. Within a day, I got a better deal elsewhere, and decided to cancel my application. By that time, I had been approved for the insurance through eHealthInsurance, but I never actually took out a policy.

I explained this to them immediately, and they went instructions for canceling my application. I found it annoying to have to write a letter just to cancel an application, but I did so, following the instructions explicitly and on that same day.

Imagine my surprise, then, to receive an insurance card in the mail some weeks later.

Ever since then, I have been writing to them to sort the problem out, but they will not fix the problem. They insist that I have a policy through them with an HMO, which is simply untrue. I even called the HMO to double-check, and the HMO confirmed that it is untrue.

Christine
Kailua, Hawaii
U.S.A.

This report was posted on Ripoff Report on 04/28/2007 07:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/EHealthInsurance/Gold-River-California-95670/EHealthInsurance-I-submitted-an-insurance-application-and-was-approved-However-I-soon-246030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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