- Report: #982932
Report - Rebuttal - Arbitrate
Complaint Review: EJ Sterling REVIEW: EJ Sterling Inc. Commitment to 100% customer satisfaction. 26 years EJ Sterling advising high net worth individuals, families, corporations navigating the financial marketplace.Ripoff Report Verified
EJ Sterling REVIEW: EJ Sterling Inc. Commitment to 100% customer satisfaction. 26 years EJ Sterling advising high net worth individuals, families, corporations navigating the financial marketplace.Ripoff Report Verified39 Broadway Ste 1910 New York, New York United States of America
EJ Sterling REVIEW: EJ Sterling Inc. Commitment to 100% customer satisfaction. 26 years EJ Sterling advising high net worth individuals, families, corporations navigating the financial marketplace. With the financial markets changing more than ever, reps are working harder than ever to give customer service they deserve. Speculative, short term investments, conservative nest egg retirement portfolio's, EJ sterling will help. EJ Sterling receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. By joining our innovative program EJ Sterling has made a serious commitment to customer satisfaction. Customers should feel confident and secure when they choose EJ Sterling Inc. Ripoff Report Verified
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E.J. Sterling Inc. joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By Ripoff Report
L E.J. Sterling approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people E J Sterling Inc. did just that.
E.J. Sterling Inc. has gone through great lengths to make sure they try and resolve any and all customer issues. E.J. Sterling Inc. has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care of. E.J. Sterling Inc. stated It is our goal to achieve 100% customer service satisfaction, we will go above and beyond our competition to give our customers the service and personalized attention that they deserve."
E.J. STERLING INC. CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
E.J. Sterling Inc. is an independent Financial Services Company providing a wide range of investment services since 1985.
We are the logical boutique alternative to your larger wire-house financial service companies, giving personalized attention to our clients. Our advice is tailored to your specific finances, paying special attention to your short term needs and long term goals. We can assuredly tell you that there is no one who cares more about your satisfaction in the financial markets than E.J. Sterling Inc.
With the financial markets changing more than ever, our reps are working harder than ever to give you the customer service they deserve. Whether its your speculative short term investments or your conservative nest egg retirement portfolio's, EJ sterling is here to help. At EJ Sterling we understand your busy schedule and our representatives are available for consultation from early mornings to late evenings to ensure you receive the personalized service that you need, when you need it. Our reputation has been Sterling since 1985 and we intend to keep it that way.
WHY E.J. STERLING IS BETTER THAN THEIR COMPETITORS
The definition of Sterling is akin to genuine and reliable wisdom derived from experience; of the highest quality. Here at EJ Sterling, we strive to provide our clients with exactly that. Being independent means that we do not have any proprietary relationships with any investment companies. This offers our advisors the ability to sift through a plethora of investment classes of products to help our clients choose the ones that are best suited to help them achieve their goals. We work closely with our clients to provide them with comprehensive choices of investments base upon their specific criteria and offer unbiased opinions from multiple ratings agencies to help our clients navigate the financial marketplace.
EJ STERLING INC. / Statements from the President.
My name is Robert Costomiris and I am the President of E.J. Sterling Inc. I would like to thank you for taking the time to review E.J. Sterling Incorporated. E.J. Sterling provides personalized financial services from short term trading to saving for college and retirement planning. Call one of our representatives for a free comprehensive portfolio review and see why we believe our personalized service makes us the best boutique financial services company. Experience the advantages of working with an independent financial services company and see what investment companies, products and strategies are really right for you.
At E.J Sterling Inc. we pride ourselves in referring the highest quality equities, listed on major national exchanges where a ready market exists. ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, E.J. Sterling Incorporated is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at E.J Sterling and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give E.J. Sterling Inc.a positive Rating. E.J. Sterling has made efforts to ensure that all customers were satisfied and Robert Costomiris assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
Robert Costomiris, the President of E.J. Sterling Inc., stated We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with E.J. Sterling Incorporated remain strong, consistent and positive.
STATED IMPROVEMENTS FROM E J Sterling Inc..
Theyre new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. E.J Sterling is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
At EJ Sterling we have had a "sterling" reputation for 26 years and intend to keep it that way by priding ourselves in customer satisfaction. We are in a highly regulated industry and work very hard to ensure a compliant atmosphere for our employees and clientele.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY
Clients need to look out for any guarantees of performance from any particular investment. There is an old adage, " if it sound to good to be true, it probably is." Beware of proclamations of huge returns on investments and carefully review all information available on any investment product. Be sure to do your due diligence before investing and use protective sell orders should any investments decline in value.
E.J. Sterling Incorporated is an independent, boutique, full-service financial services company that provides sound, personalized investment advice tailored to your specific situation.
*Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that E.J Sterling Inc. will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with E.J Sterling Inc., you are invited to contact them directly via email: firstname.lastname@example.org (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call E.J. Sterling directly at 646-532-2400, and ask for Michael Molinaro, Chief Compliance Officer
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with E.J. Sterling Incorporated or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with E.J. Sterling Incorporated.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about E.J. Sterling's Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers
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This report was posted on Ripoff Report on 12/16/2012 02:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/EJ-Sterling-REVIEW-EJ-Sterling-Inc-Commitment-to-100-customer-satisfaction-26-years-EJ-Sterling-advising-high-net-worth-individuals-families-corporations-navigating-the-financial-marketplaceRipoff-Report-Verified/New-York-New-York-10006/EJ-Sterling-REVIEW-EJ-Sterling-Inc-Commitment-to-100-customer-satisfaction-26-years-EJ-982932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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