- Report: #534474
Report - Rebuttal - Arbitrate
Complaint Review: ELECTRONIC PAYMENT SYSTEMS
ELECTRONIC PAYMENT SYSTEMS6472 S. Quebec St. Internet United States of America
ELECTRONIC PAYMENT SYSTEMS EPS Electronic Payment Systems BEWARE OF EPS, Internet
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We offered to send this again. They declined. He then stated that they would not reinstate the account because we were not a legitimate company.
We then discovered that they had charged back our bank account for the three transactions,Plus they added somewhere in the neighborhood of 350.00 of fees and penalties for their decision. As this account was set up exclusively for merchant services. Our bank also charged us fees in the neighborhood of $200.00 for these issues. Not to mention the gateway setup and maintenance fees we were required pay.
Now we are on round two of the phone calls and emails. We have been trying to contact them for a week now so we can at least find out which transactions they decided to chargeback so we can get our rightful payments from these clients.. NO response..
Conclusion: One month of service and a loss to us of $1100,00 Not to mention their % of the transactions. Which of course the kept.
P.S> THE WELCOME KIT AND STATEMENTS showed up the day they cancelled our account.
STAY AWAY FROM THIS COMPANY UNLESS YOU LIKE TO BE TREATED LIKE A CRIMINAL>
This report was posted on Ripoff Report on 12/05/2009 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/ELECTRONIC-PAYMENT-SYSTEMS/internet/ELECTRONIC-PAYMENT-SYSTEMS-EPS-Electronic-Payment-Systems-BEWARE-OF-EPS-Internet-534474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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