• Report: #478641

Complaint Review: EMBARQ / Residential Phone Service

  • Submitted: Tue, August 11, 2009
  • Updated: Wed, August 12, 2009

  • Reported By: briand — Kaufman Texas USA
EMBARQ / Residential Phone Service
po box 66068 dallas, Texas United States of America

EMBARQ Residential Phone Service Embarq cant get their service right Kaufman Texas

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I have spent a total of 3 hours talking to six different customer reps because our interner does not work correctly.  It has been a different answer everytime and no one knows how to fix the problem.  A service repair rep even came out and told me they are having problems within the Texas market and thye should have told me that. I even had one rep tell me it was just us having the problem and no one else even though a couple other neighbors say they are having service interuptions as well.  They are a ripoff.  We unfortunately have no other options for service where we live and we need the DSL due to a business I run out of my home.  Do not be suckered into there s**+**y service like we did. You have been warned!

This report was posted on Ripoff Report on 08/11/2009 08:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/EMBARQ-Residential-Phone-Service/dallas-Texas-75266/EMBARQ-Residential-Phone-Service-Embarq-cant-get-their-service-right-Kaufman-Texas-478641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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