• Report: #883590

Complaint Review: EMBEEM Incorporated

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  • Submitted: Wed, May 16, 2012
  • Updated: Mon, May 21, 2012

  • Reported By: Julie — Murrieta California United States of America
EMBEEM Incorporated
6 Kilmer Rd Suite D Edison Edison, New Jersey United States of America

EMBEEM Incorporated Sales Agent USA False claims, Fake policies, Stole Money Edison, New Jersey

*UPDATE Employee: Response to the Report

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We were contacted by a person named Lester Morris in November of 2011 whose company, Sales Agent USA (aka EMBEEM Incorporated), claimed they specialized in connecting companies with qualified sales people to represent their products.  We are a small, family owned company and were looking to hire a couple of independent, qualified sales people in different regions at the time so their service appealed to us. Lester was very persistent and convincing about why we needed to join their "premium" service and how effective this would be for us because we would have someone from their company who worked one on one with us to learn exactly what type of sales person we were looking for in order for them to provide us with the best possible candidates. 

He was so sure that we would love the service that he offered a 100 percent money back guarantee (his exact words).  Long story short, we sent him $1098 in December 2011 (through Paypal) and have not received even ONE qualified lead as of May 16, 2012 for a sales person with experience in our industry.  The person from their company that was supposed to work one on one with us to learn all about our company never even contacted us.  The one thing they did do was to send out mass spam email campaigns to people not even remotely experienced in our industry. 

We began complaining about the lack of results in January 2012 and had to chase Lester down with dozens of emails and phone calls, which were usually met with no response.  When he finally did respond, he claimed that since we were "premium clients' that they were trying their best to reach out to sales people but there's no guarantee that we would get any results.   We have exhausted every possible avenue to communicate and cooperate with this company in order to receive what we paid for but have come to the conclusion that this is a scam and they never had any intention of providing the services promised.


This report was posted on Ripoff Report on 05/16/2012 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/EMBEEM-Incorporated/Edison-New-Jersey-08817/EMBEEM-Incorporated-Sales-Agent-USA-False-claims-Fake-policies-Stole-Money-Edison-New-J-883590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Response to the Report

AUTHOR: Lester - (United States of America)

With all due respect, I sincerely believe that this report was written by the client prematurely, without taking into consideration all the time and effort invested by me and our customer care team here at SalesAgentUSA.com. 

Our company, EMBEEM Incorporated, established in 2004 and based in Edison, NJ, has helped thousands of clients around the world to expand by finding sales agents and distributors all across the globe. We put our premium clients in touch with qualified and interested sales agents. We work hard to understand our clients' requirements, and in turn pre-screening through hundreds of relevant sales agents, in order to find the ones who are qualified and interested. We perform an e-mail campaign as well as a phone campaign in order to find sales agents who are interested in the client's product/opportunity. 

However, we make it very clear to the client beforehand (in Terms and Conditions) that we cannot guarantee that they will end up appointing the sales agent(s). It is virtually impossible to guarantee this. Whether the client and the sales agent(s) end up working together depends on a number of variables beyond our control such as the client's product, pricing, commission structure, terms, etc.

Our job as a company is to refer the client to as many qualified and interested sales agents as possible, and to make the introduction. In this case, through the diligent efforts of our customer care team, we had found at least 5 pre-screened sales agents who were qualified and had expressed interest in working with the client. After we make the referral and the introduction, it is beyond our control, due to the factors/variables listed above, to ensure that the client appoints the sales agent(s).

With all of our promotion efforts, client's profile has had over 395 hits over the course of three months. But as stated above, in the end, whether the sales agent decides to work with them will depend on the client's product, pricing, terms, and many other factors.

It is not fair that client is accusing our company of being a "scam" after all the work that we have done for them, just because they were not able to actually appoint the numerous qualified and interested sales reps that we referred to them. I am ready to provide any evidence necessary to prove that the claims below are baseless and premature.

We are a reputable company based in Edison, NJ with operations in London, UK and Mumbai, India. Since 2005, we have helped thousands of clients to find sales agents and distributors around the world, and in turn expand their business. We have thousands of members across our multiple sites, and our database of qualified sales agents is growing by the hundreds every month. Our premium service is second to none, and our testimonials say it all.

http://www.salesagentusa.com/index.php?file=c-testimonials

We are ready to provide professional references of clients who have had tremendous success with us. I request client to please review the facts before posting such reports. We are still ready and willing to assist this client, if they are willing to understand the system and give it some time and patience.

Thanks.
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