- Report: #687976
Report - Rebuttal - Arbitrate
Complaint Review: EMC MORTGAGE
EMC MORTGAGEPO BOX 141358 IRVING, Texas United States of America
EMC MORTGAGE RUINING OUR CREDIT TO KEEP US AS A HOSTAGE!!!! IRVING, Texas
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Recently my wife and I were looking into refinancing our home when we were given news that we had negative ratings on our report that we were unaware of. EMC Mortgage had claimed that we had made SLOW payments on both of our mortgages for a prolonged period of time. They claimed we had made a combined 23 slow payments between the two mortgages!
Back in November of 2008, we had had some financial difficulties and looked into getting help with a possible loan modification. During the process, EMC sent us an agreement for a lesser payment per month until a modification could be approved that began in January of 2009. My husband and I honored the agreement and made our payments on time and for the full amount that had been requested since!
If a company gives you a monthly statement with a certain amount on the statement and you pay that amount on time, and even one time send TRIPLE the payment amount requested (see bill history for 03/2010- payments totaling $2250.00 were sent to account #001346899), how are we making a slow payment? Any banker I have talked to shakes their head in disbelief. And the best part of it all is when the modification was all said and done we had a worse rate with longer terms!!!
This report was posted on Ripoff Report on 01/28/2011 11:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/EMC-MORTGAGE/IRVING-Texas-75014/EMC-MORTGAGE-RUINING-OUR-CREDIT-TO-KEEP-US-AS-A-HOSTAGE-IRVING-Texas-687976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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