- Report: #255222
Report - Rebuttal - Arbitrate
Complaint Review: EMC Mortgage Company
EMC Mortgage CompanyP.O. Box 293150 Lewisville, Texas U.S.A.
EMC Mortgage Company ripoff did not disclose trw impact when setting up alternate payment plans Lewisville Texas
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In May 2007, I called EMC Mortgage to discuss 2 yr ARM that went into effect May 2007. Told them I was retired, on fixed income, and experiencing a financial hardship with the increase of mortage payment (up $100.00 per month), with it to go up every 6 months.
I also explained to them that my house was on the market because I could not afford it. A representative recommended that I make partial payments of 50% for 90 days, until either my house sold or my income increased, which I agreed to do. She lead me to believe she was working with me, when in fact, I believe all she wanted was to ensure EMC received some of the mortage payment. Problem is, she never documented this agreement, so according to EMC I have no recourse.
Don't ever agree to these terms, as you will be dinged on your credit report. What they did was take my 1st 50% payment and my 2nd 50% payment, combined them into one payment, making the first payment 30 days delinquent, which now appears on my credit report as 30 days delinquent.
Talked with them again today, and was informed that it was my responsibility to ask the questions about credit rating, not EMC's to provide this information. Also, always write down who you talk to at EMC, as you will need it for reference, as the agent I spoke to in May did not write down my payment agreement in the computer. Now I have to make up the back payment, plus still having my credit report negative.
EMC did not take any responsibility for this mess. My recommendation is when you buy a house and are told EMC Mortgage will be your mortage company, run the other way. Make sure that the mortgage company you sign up originally with will not sell your mortage loan.
This report was posted on Ripoff Report on 06/18/2007 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/EMC-Mortgage-Company/Lewisville-Texas-75029-3150/EMC-Mortgage-Company-ripoff-did-not-disclose-trw-impact-when-setting-up-alternate-payment-255222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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