- Report: #466515
Report - Rebuttal - Arbitrate
Complaint Review: EMUSIC.com
EMUSIC.comNew York, New York U.S.A.
EMUSIC.com - E-music refused to issue a refund after I was billed twice for the same service after i cancelled the subscription and purchased a prepaid card. New York New York
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So I paid $11 to activate the subscription, $30 for the prepaid card and they billed me another $11 for a monthly service fee. When I called to explain that I only had one e-mail address the customer service person told me that was my problem and they don't issue refunds for the prepaid cards either. So I am stuck with a useless card that I have paid over $50 for services that I have not used.
Des Moines, Iowa
This report was posted on Ripoff Report on 06/30/2009 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/EMUSICcom/New-York-New-York/EMUSICcom-E-music-refused-to-issue-a-refund-after-I-was-billed-twice-for-the-same-servi-466515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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