- Report: #118778
Report - Rebuttal - Arbitrate
Complaint Review: EMarket Research Group
EMarket Research Groupemarketresearchgroup.com/xg_reg.htm?SID=349f5c2f64ccde965213da8b89c20c6e&landing_page=1&s LosAltos, California U.S.A.
Emarket Research ripoff LosAltos California
I recieved and email that told me to just click this and fill a short survey...and then recieve a Dell Laptop for free. So i reluctantly clicked the link, then first went to the "Terms and Conditions". I decided that it might be worth a try so i began filling out my survey. It was just like any survey where they ask you if you are interesting in a million different offers. None of these offers were required for the "free" gift so I obviously declined.
The next step was to choose 2 offers out of about 6 on the first page. These offers are pretty easy to qualify for and usually only require a free trial which can be cancelled later at for no cost. The next page i had to choose 2 more offers which were somewhat of greater cost, of free trials which may involve a shipping cost. The last page i had to choose 2 more offers which actually required more payment. I believe that after i was done i ended up paying $40+$10+$15=$65 dollars total. I was told that this was the last step so i felt like i had won the lottery.
I then kept checking back to the site waiting for the site to check up on my offers and verify that i had chosen them. Finally one day i checked back and i got a screen that told me that i had completed all my offers and i only had to click a button to get a conformation email in order to verify my contact information. (like i would give them the wrong address when first signing up for a free computer, lol).
This is where i have had the problems. After i click the link for the conformation email to be sent, there is a page that reads exactly...
"Please check your email for the gift redemption email. Click on the link contained in the email to continue to redemption process!
We've been getting reports from users that their ISP/Email provider is blocking the emails we send to their email address as spam.
If you don't receive an email within 2 hours or have questions, please contact us by clicking here"
I have clicked "here" many times now after waiting days after i requested the conformation email. It is simply a help page where you write whatever you want and send it to them in hope that they will respond to your question. It says that they will try and get back to you withing a few days.
I believe it has been two weeks and i have sent in 2 different emails to them requesting help. I really can't understand how they can keep screwing up my email every time, and i still havent gotten the conformation email considering i have gotten probably 3 more emails advertising the same offer i signed up for in the first place!!!
I believe this is a scam, and they will simply not respond to my help request until the "90 days" are up in what time my whole redemption process has to be completed or else my membership will be cancelled.
I have searched and so far cannot find a phone number in order to call them and find out why i can't get my conformation email. I am deeply angry, and $65 in the hole.
If anyone has any information of what i can do in order to get my "gift", or any number i can use to contact this company please reply.
Central Point, Oregon
This report was posted on Ripoff Report on 11/18/2004 10:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/EMarket-Research-Group/LosAltos-California-94022/Emarket-Research-ripoff-LosAltos-California-118778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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