- Report: #393851
Report - Rebuttal - Arbitrate
Complaint Review: EMusic.com
EMusic.com244 Fifth Avenue, Ste. 2070 New York, New York U.S.A.
EMusic.com Bait and switch! Free trial my behind! New York New York
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Okay, so I decided not to cancel. Sure enough, I checked my bank account today, and there was a charge. I called the number (866-847-0719) on my bank statement (outsourced much??), and was informed that they have a "No Refund" policy that I agreed to when I signed on to the service.
I informed "Andrew" that I would be disputing the charge with my bank. I was then put on hold while he "spoke with his supervisor," who then agreed to refund the charge within 7 days. I will be following up on this.
Also, a heads up, there's hardly any mainstream music on the site, so I could only find one of the many artists I tried entering in.
Santa Rosa, California
This report was posted on Ripoff Report on 11/21/2008 08:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/EMusiccom/New-York-New-York-10001/EMusiccom-Bait-and-switch-Free-trial-my-behind-New-York-New-York-393851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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