• Report: #920899

Complaint Review: ENCORE ELECTRIC

  • Submitted: Wed, August 01, 2012
  • Updated: Wed, August 01, 2012

  • Reported By: Anita — Ben Wheeler Texas United States of America
ENCORE ELECTRIC
TYLER, TX TYLER, Texas United States of America

ENCORE ELECTRIC FORMERLY TXU ENERGY TREE DESTRUCTION -CUT TO THE GROUND TYLER, Texas

*Consumer Comment: I found another reason this tree should never have been planted in the right of way..

*Consumer Comment: If, as I suspect, the tree was in the right of way...

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My mother, who is 80 years old and still working, came home from work on July 19th, to find the  best and her favorite tree in her yard, cut to the ground by the so called tree "trimmers" contracted by Encore Electric.   This was a very rare tree, called a Monkey Puzzle Tree, she has always been very proud of it.  This tree was not directly under any power lines, and did not have any branches near the power lines, and was well up into her yard by her patio. She called me crying and upset. She then called the Sheriff -no one came. She called again and finally someone talked to her and told her it did sound wrong and to call the deputy. She did --he did not call back. She called Encore of course and they promised to call back several times, they did not. Encore would not talk to me,because I am not the account holder.  She mainly just wanted to know WHY. They could have trimmed the tree if necessary but they cut it to the ground without permission.  Now I have talked to a lawyer who says our hands are probably tied because she would spend more in legal fees than the tree is worth.  I guess this means the electric co. can just come into your yard and destroy your property, rob you of your trees, and it is just ok. And what does this say about our county law enforcement?  She no longer even feels safe.  Not even an apology from the electric co.

This report was posted on Ripoff Report on 08/01/2012 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/ENCORE-ELECTRIC/TYLER-Texas-75701/ENCORE-ELECTRIC-FORMERLY-TXU-ENERGY-TREE-DESTRUCTION-CUT-TO-THE-GROUND-TYLER-Texas-920899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I found another reason this tree should never have been planted in the right of way..

AUTHOR: Ken - (USA)

and cannot reasonably be trimmed.
It grows to a height of 130 feet and has foliage only at the top...not really possible to trim.

There's a photo of one attached.
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#2 Consumer Comment

If, as I suspect, the tree was in the right of way...

AUTHOR: Ken - (USA)

the power company purchased, they can take whatever steps necessary to keep any growth or construction interfering with their lines.
Sorry the outcome couldn't have been better.
Why does your mother no longer feel safe?  They didn't break and enter her home did they?

If you REALLY talked to a lawyer, he would be remiss if he didn't tell you about the rights of the right of way owner (the electric company).

Law enforcement took no action, because NO laws were broken.

No, I don't work for the electric company, but have personal experience with rights of way.
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