I am not a person who reads fine print or who normally even pays attention to me utility bills, but I couldn't help noticing that since switching to Energy Plus, my bill has doubled and now tripled. What was once an 80 dollar electric bill has become $300!! This is a crime. I switched from Con Edison party for the offer of miles. To be honest I don't remember the amount. Ten thousand miles or something like that. I haven't been credited for any miles at all. And on top of paying double for my electricity usage, I am still being charged by Con Edison $80 per month for "delivery services". Not surprisingly, when I called Con Edison about the issue (the two charges are still under Con Edison, I guess since they are delivering the services) they didn't seem to eager to have me back as a customer and recommended to look into other energy suppliers. What's the point if I am paying $80 for delivery charges, plus another $200 when my bill with Con Edison as supplier and deliverer was only $80?
I called to cancel service with Energy Plus and was offered a repayment of $48 paid by check. We'll see if I ever receive it. The other posts on this site are not very reassuring. They also offered to give me a discount rate for high energy users, usually only considered for small businesses. I don't know how a single person in an average sized Brooklyn apartment is a high energy user.
I would love to know if there is any way to recover some of the money I feel that Energy Plus has robbed from me. Please contact me if there is any information on a class action lawsuit. I believe I have paid an extra $400-$500 in the short time I have been with them. I was told the cancelation may take two payment periods. Thank you Energy Plus for robbing me more!!!