- Report: #689413
Report - Rebuttal - Arbitrate
Complaint Review: ENHANCED SVCS BILLING INC-(ESBI)
ENHANCED SVCS BILLING INC-(ESBI)UNKNOWN Internet United States of America
ENHANCED SVCS BILLING INC-(ESBI) UNAUTHORIZED PHONE CHARGES REFERRED TO AS CRAMMING Internet
A company known as E.S.B.I., Enhanced Billing Svcs Inc., is underinvestigation from theFTC, FCC and state atty generals offices across the country regarding this companies unauthorizedpracticeofsubmitting a monthly $14.95 service fee tocustomers phonebills as a 3rd party provider referred to by the phone companies as "cramming".I personallycontactedE.S.B.I. requesting this practicebe discontinuedand clearly indicated i did not want their service. However my next next months bill had another $14.95 charge only this timeunder a new service provider, handled by E.S.B.I., called BLVD NETWORK LLC. A close inspection on-line of E.S.B.I. shows they represent a number of businesses and each has the ability to add charges to your phone bill through E.S.B.I.
There are also a number of web sites devoted to the public outcry of consumers across the country that have been paying, unknowingly, this add-on fee before realizing they have been charged for unrequested and unauthorized services.
This report was posted on Ripoff Report on 02/01/2011 10:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/ENHANCED-SVCS-BILLING-INC-ESBI/internet/ENHANCED-SVCS-BILLING-INC-ESBI-UNAUTHORIZED-PHONE-CHARGES-REFERRED-TO-AS-CRAMMING-Inter-689413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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