- Report: #883181
Complaint Review: ENTERPRISE CAR RENTAL
| ENTERPRISE CAR RENTAL FEDERAL CIRCLE BUILDING # 69. JFK AIRPORT, NY, NY
QUEENS, New York United States of America |
|
ENTERPRISE CAR RENTAL ENTERPRISES KEPT FOR 7 DAYS MY $252.00 DEPOSIT FOR RENTING A CAR QUEENS, New York
*UPDATE EX-employee responds: unknown allentown,pennsylvania.
*Author of original report: My answer to you!
*Consumer Comment: True to a degree
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This report was posted on Ripoff Report on 05/15/2012 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/ENTERPRISE-CAR-RENTAL/QUEENS-New-York-/ENTERPRISE-CAR-RENTAL-ENTERPRISES-KEPT-FOR-7-DAYS-MY-25200-DEPOSIT-FOR-RENTING-A-CAR-QU-883181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
unknown allentown,pennsylvania.
AUTHOR: thebigone - (United States of America)
SUBMITTED: Thursday, August 16, 2012
#2 Author of original report
My answer to you!
AUTHOR: mary - (United States of America)
SUBMITTED: Wednesday, May 16, 2012
Untrue that you can expect your money from your credit card immediately returned. They can place a hold up to 72 hours. Its how they transmit end of day transactions. You got your funds returned to your credit card so unsure of the complaint. Is it the fact that you are not familiar with credit holds? Is it that you are irrate that you went thru Hotwire and could have gotten a better deal on your own?
I will gently presume that you are not familiar with rentals and holds and simply need a kind reminder to ask them prior to running the card what the hold time is generally?. Also a tip for you...never let a hotel place a hold on your room for incidentals...they can tie up to 1k . Tell them no from the get go. If they want you to prepay for your room...so be it..no harm in that...but keep them from tieing up your credit line....

