ENTERPRISE RENTAL CAR PRESTON NESPER & TOM - THE MANAGER USED MY CREDIT CARD WITHOUT AUTHORIZATION! Rip-off! LONG BEACH CALIFORNIA

This character Preston Nesper from ENTERPRISE RENTAL CAR located in long beach on aiport way used my credit card to pay a bill that was unknow to me previously. he charged my account dec.16,2004 with out permission. now that's illegal , fraud, theif like movement. When i spoke with accountanting (crystal)stated that he shold not have done that. anything over 90days is not legal & unauthorized per ENTERPRISE policy.

when i spok with the manager TOM, he was as clueless & ignorant as PRESTON. he eventually hung up in my ear due to the lack of communication skills he did not pocess. oh he hung after i asked to speak to the district manager CHRIS HINE. he was than not reachable after that. so i called the corporat office & left a message for a MICELLE K. NO Response!!. than crystal from accountanting called me back & stated that they are going to reverse the charges. iasked her so what made you do that, to avoid any further problem & to make you happy.

i had informed them that i was going to the police department to file criminal charges against enterprise/ PRESTON NESPER. they didn't like that. he committed an illegal act & i'm quite offende by anyone using my credit card because they think they know best.. this is America... we have rights & i felt very violated.. no apology no nothing.. i am going to follow thismatter to the end.. they were so out of line. I was really floored in regards to crystal comment &just said it as it was "YOU GUYS ARE TRYING TO COVER YOUR @#$!!"

I AM VERY DISSATISFIED WITH THE ILLEGAL ACTIVITY FORM ENTERPRISE EMPLOYER!!! watch your credit cards in dealing with enterprise rental car. i would use cash or money order only. NO ONE LIKES A THIEF!!!!

Lawanna
BELLFLOWER, California
U.S.A.