- Report: #124197
Report - Rebuttal - Arbitrate
Complaint Review: ENTERPRISE RENTAL CAR - PRESTON NESPER
ENTERPRISE RENTAL CAR - PRESTON NESPER3250 AIRPORT WAY LONG BEACH, California U.S.A.
ENTERPRISE RENTAL CAR PRESTON NESPER & TOM - THE MANAGER USED MY CREDIT CARD WITHOUT AUTHORIZATION! Rip-off! LONG BEACH CALIFORNIA
*UPDATE Employee ..inside information: Misrepresentation of Preston Nesper, Tom and Khrystal
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when i spok with the manager TOM, he was as clueless & ignorant as PRESTON. he eventually hung up in my ear due to the lack of communication skills he did not pocess. oh he hung after i asked to speak to the district manager CHRIS HINE. he was than not reachable after that. so i called the corporat office & left a message for a MICELLE K. NO Response!!. than crystal from accountanting called me back & stated that they are going to reverse the charges. iasked her so what made you do that, to avoid any further problem & to make you happy.
i had informed them that i was going to the police department to file criminal charges against enterprise/ PRESTON NESPER. they didn't like that. he committed an illegal act & i'm quite offende by anyone using my credit card because they think they know best.. this is America... we have rights & i felt very violated.. no apology no nothing.. i am going to follow thismatter to the end.. they were so out of line. I was really floored in regards to crystal comment &just said it as it was "YOU GUYS ARE TRYING TO COVER YOUR @#$!!"
I AM VERY DISSATISFIED WITH THE ILLEGAL ACTIVITY FORM ENTERPRISE EMPLOYER!!! watch your credit cards in dealing with enterprise rental car. i would use cash or money order only. NO ONE LIKES A THIEF!!!!
This report was posted on Ripoff Report on 12/23/2004 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/ENTERPRISE-RENTAL-CAR-PRESTON-NESPER/LONG-BEACH-California-90806/ENTERPRISE-RENTAL-CAR-PRESTON-NESPER-TOM-THE-MANAGER-USED-MY-CREDIT-CARD-WITHOUT-AUTHO-124197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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