- Report: #785004
Report - Rebuttal - Arbitrate
Complaint Review: EPS 90 Electronic Payment Systems
EPS 90 Electronic Payment Systems1635 Foxtrail Dr, Loveland, CO 80538 Loveland, Colorado United States of America
EPS 90 Electronic Payment Systems Financial Services of America guaranteed financing to $5000 - no credit check processing Loveland, Colorado
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So the owner meets with his sales staff to learn more about this 'opportunity'. He also buys a check processing machine for $2000 required to process the checks. Little does he know they will also charge us $10 per month for this 'service' & an additional $10/month as well for the credit card processing that we never did do w/ them. There are also many other 'surprise' charges = $85 annual fee, another $14.95 & $89.50 for warranty & machine 'maintenance' that just magically disappears from our bank acct every now & again. This machine is available online for $550 every day of the year. Trying to get answers from the poor (& I DO feel bad for these people on the other end of the phone after you sign up w/ EPS 90 - they try to be helpful, but the whole system is impossible).
Following these accts must be done online thru their electcheckplus site. You have to as a bookkeeper try to follow a very un-straight path with these accts. When they go into your acct, of course they have taken their fees & 7% out first - the check you look at has nothing to do w/ the actual deposit amount. As if that weren't hard enough, sometimes the actual check is on 'hold', NFS, in 'collections' & you just wait & wait. We even had 3 checks deposited per their site but dated back to before we had started the service with them - hence not deposited & yet they said it was. It took me 6 months to show & show & repeatedly ask about those funds before voila, it was straightened out & we finally got our money. (the post said the deposit date, but in 2010 - not 2011)
THEN they had the gall to contact other companies in a like business as our & tell them we were thrilled!
Of course the salesman for EPS was 'fired' & never again were we allowed to contact him.
We wrote some $38,000 in invoices & delivered that much in product out of our business - After more than a year we are still waiting on ~$2400 w/ some 6 accts. Not sure where that EPS/Financial Services of America $5000 guarantee went.
We are VERY unhappy w/ the service & the system & the lies.
When it goes well - other than the percentages everything is great. The few that go bad, whew! Seems pretty much 'good luck w/ that'.
This report was posted on Ripoff Report on 10/05/2011 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/EPS-90-Electronic-Payment-Systems/Loveland-Colorado-80538/EPS-90-Electronic-Payment-Systems-Financial-Services-of-America-guaranteed-financing-to-5-785004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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