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  • Report: #778597

Complaint Review: ER Hearing Aid Repair

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  • Submitted: Mon, September 19, 2011
  • Updated: Mon, September 19, 2011

  • Reported By: Fred — Newington Connecticut United States of America
ER Hearing Aid Repair
816 N Main Internet United States of America

ER Hearing Aid Repair Lost 1 hearing aid and failed to properly repair a second Internet

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In June of this year I sent Hearing Aid ER, located at 816 North Main street, Suite208 in Lansing KS 66043-1305   2 Siemons  Hearing Aids to be repaired. I paid  $120 in advance for each aid to be repaired plus and extra $40 for a 1year warranty rather than 6 month and an extra $20 for a 48 hour turn around  on the newer hearing aid. The first hearing aid was returned to me but they failed to return it within 48 hours. They had it for 4 days if I am not mistaken. It worked for a while but has since stopped working. I have yet to receive the second aid. I called him several times and we correspond by the  attached email. On the telephone, at first, he said that he was having a problem repairing it but would look at it again. The second time he said he could not find it but would and would call me back . He did not call me back and I think he actually lost this aid. He is now refusing to reply to my emails or my calls. The local Better Business Bureau has 10 complaints against this company and I believe that this indicates a  pattern and practice of service worthy of further investigation

This report was posted on Ripoff Report on 09/19/2011 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/ER-Hearing-Aid-Repair/internet/ER-Hearing-Aid-Repair-Lost-1-hearing-aid-and-failed-to-properly-repair-a-second-Internet-778597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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