ER Lane and Associates NO ACTION and RIPPED OFF Dallas Texas

On August 17th I contacted this Traffic Ticket Lawyer for assistance on my speeding ticket that was $185.00. I was told by the lady on the other end of the phone they could handle it for $60.00. I told her okay that I was checking around and would get back to her, with no such luck of any cheaper rates or with offices handling Richardson City Municipal Court, I went ahead with this company. When I called back I was told another amount this time...but quickly told her that she had already quoted me $60.00 so she agreed to the cost. We processed my payment and at that time I asked what I needed to do now since this was all new to me? She said "Nothing we will go to court for you and try to get your ticket dismissed if not at least deferred or lowered." She went thru a quick spill and it seemed easy enough so I let her go and let them do their work.

After a few weeks I got a letter in the mail from the City of Richardson advising of my new court date. I found it odd that I didn't get anything from my attorney not a call, not an email, not even a letter in the mail. So I emailed them to advise of my letter and to ask what the status was since I hadn't received anything. I never got responded to.

Sept 18th I get an email that simply says in the subject line "Court Results"...so I open it and it is a stamped lettter from the court showing my ENTIRE ticket amount is due in 10 days AND that I am no longer eligible for Deffered Adjudication, Defensive Driving or Dismissal of an Expired Violation?

So what exactly did I hire this lawyer for? To take my $60.00 and get me nothing? Not even keep it off my record?? I call the Lawyer and they tell me its because I didn't show up in court? The last I checked that is what I hired you for and that is what your JOB is....to represent me besides the fact that the person on the phone told me that I didn't neet to show up at court that the Lawyer handles that for me.  So I was not letting it go, I then called back another time and spoke to a somewhat intelligent Ms. LISA...who was very caring and seemed concerned and that I something seemed wrong and she would get back to me after she spoke to the lawyer. Well I didn't hear from her so called her back only this time to speak to MR. HYDE...she was completely different on the phone and yelled at me and told me that if I could have done better I should have done it myself and she wouldn't reccomment me hiring them for another of my tickets and would not let me speak after she asked me "what exactly is it I want for them to do about this??" HHHHHMMM let me see, HOW ABOUT YOUR JOB! she said my feelings were not important to her and that she does not know why the lawyer could not get anything better than what he got me which was nothing, and that if i wanted better results that I should go myself to the court and request time with the Judge......REALLY? And when I do, and I do get better results maybe I should go back to them and get an application and get a job there since obviously they cannot do their job right or with any profesionalism. She then hung up on me. It seems to me that the CUSTOMER is always right and you should treat them with respect and be professional. This lady knew nothing about those concepts. I reported them to the BBB and filed a complaint. This is a very bad company to do business with and I would not recommend them to anyone wanting RESULTS.