- Report: #568281
Report - Rebuttal - Arbitrate
Complaint Review: ESBI Billed me for 2 months I didn't auth. via my AT&T bill
ESBI Billed me for 2 months I didn't auth. via my AT&T bill24078 Greenway Rd., Ste. 3 Internet United States of America
ESBI Billed me for 2 months I didn't auth. via my AT&T bill ESBI Enhanced Service Billing Inc I was billed 2 months for $14.95 for Digital Vmail, INC-Voicemail....had no idea what kind of service it was...when I called they said they received an email from me with all my personal information r Internet
*Consumer Comment: I am going thru the same issue
When I called AT&T to find out what all of these charges were, (basically $14.95 each, mo. charge) they said I had to call each number to cxl and credit. I never authorized any of these companies, I don't even know what they are. It took me a very long time on the phone to cxl and I found out that a person by the name of T.Thomas had authorized these charges. I do not know this person, but now understand that this is some kind of a scam going on. I called to find out what this was for...Digital Vmail-Voicemail $14.95. I was told they sent emails out regarding this and I sent mine back with all my personal information and requesting my own personal #800. I explained I never heard of this company much less authorized it....she told me they would block the #800 and credit my acct. New bill just came...no credit for last month but I did get charged again $14.95. Another call made and now they were trying to tell me that they never agreed to credit me...they were only
going to block the #800....requested to speak to a supervisor/mgr and was assured that both charges would be reomoved in 6-8 weeks. We shall see.
This report was posted on Ripoff Report on 02/11/2010 06:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/ESBI-Billed-me-for-2-months-I-didnt-auth-via-my-ATT-bill/internet/ESBI-Billed-me-for-2-months-I-didnt-auth-via-my-ATT-bill-ESBI-Enhanced-Service-Billing-568281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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