• Report: #290158

Complaint Review: ESBI , Orbit Telecom

  • Submitted: Sun, December 09, 2007
  • Updated: Mon, December 24, 2007

  • Reported By:warden Washington
ESBI , Orbit Telecom
billview.com/esbi/ Internet U.S.A.

ESBI ,Orbit Telecom never authorized was told it was taken off my bill still showing up Internet

*UPDATE Employee: Please contact us for assistance

*UPDATE Employee: Please contact us for assistance

*UPDATE Employee: Please contact us for assistance

*UPDATE Employee: Please contact us for assistance

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Last month I noticed a charge of 14.95 on my phone bill that I did not authorize. I called qwest to have this taken care of. They issued a credit for the amount and told me to call ESBI/orbit telecom. I did and told them this was never authorized. I told them I didn't want this to appear on my phone bill ever again. I was assured that it was taken care of. I read my new phone bill and it is still on it and charging me 14.95. It is some kind of internet scam. I told them I don't even know what it is.

kristin
warden, Washington
U.S.A.

This report was posted on Ripoff Report on 12/09/2007 05:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/ESBI-Orbit-Telecom/internet/ESBI-Orbit-Telecom-never-authorized-was-told-it-was-taken-off-my-bill-still-showing-up-In-290158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact us for assistance

AUTHOR: Virginia - (U.S.A.)

Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-263-0206 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
OrbitTelecom

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#2 UPDATE Employee

Please contact us for assistance

AUTHOR: Virginia - (U.S.A.)

Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-263-0206 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
OrbitTelecom

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#3 UPDATE Employee

Please contact us for assistance

AUTHOR: Virginia - (U.S.A.)

Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-263-0206 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
OrbitTelecom

Respond to this report!
What's this?

#4 UPDATE Employee

Please contact us for assistance

AUTHOR: Virginia - (U.S.A.)

Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-263-0206 we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
Orbit Telecom

Plantation, Florida
U.S.A.
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