- Report: #310665
Report - Rebuttal - Arbitrate
Complaint Review: ESBI - Qwest
ESBI - Qwestwww.billview.com/esbi Nationwide U.S.A.
ESBI - Qwest - Orbit Telecom - SBO Survival Kit billing for charges not authorized or services requested Colorado
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I called Orbit Telecom at their web page posted phone number (1-800-263-0206) and they did cancel the service and refund the money promptly. However, the service agent first tried to convince me to use the service and then tried to tell me that another member of my family signed up for the service as part of an internet survey. I asked my family members if this was true and they all denied ever participating in such a survey for fear of this very kind of exploitation and manipulation.
I'm not really even sure who to contact for the SBO SURVIVALKIT service and will have to pursue this tomorrow. Meanwhile, I hope that by posting this information pressure will build to kill this method of using ESBI to sneak extra charges onto our phone bills.
Colorado Springs, Colorado
This report was posted on Ripoff Report on 02/20/2008 08:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/ESBI-Qwest/nationwide/ESBI-Qwest-Orbit-Telecom-SBO-Survival-Kit-billing-for-charges-not-authorized-or-serv-310665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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