- Report: #504774
Report - Rebuttal - Arbitrate
Complaint Review: ESBI, UnitedTel, LLC
ESBI, UnitedTel, LLC795 Folsom St 1st Floor San Francisco, California United States of America
ESBI - UnitedTel -ClickSpark - AT&T sent a bill to me on behalf of UntiedTel. I did not authorize this. UnitedTel claims that I signed up for their service on the web, which is false. I filed a complaint with CPUC, but they coul San Francisco, California
*Author of original report: UnitedTel
*UPDATE Employee: solution
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Because of UnitedTel's scam, and the fact that AT&T does not check these things, I got my internet and mobile phone both disconnected (they're from AT&T companies that AT&T considers 3rd party even tho they share the same name).
I called UnitedTel 3 times and talked to a supervisor who finally swore to me that they would no longer bill me and that I would be credited. They gave me the credit, but AT&T really messed up our internet connection that we've had since 1997.
I filed a complaint with CPUC. The attorneys for UnitedTel responded to CPUC with a copy of the web page that supposedly proved that I had ordered from them on line. There were so many things wrong with that "proof" page that I called CPUC and they advised me to pursue this with the FCC as this was an internet complaint.
Now my mother who is 83 years old has just been hit by this UnitedTel scam. Others I have talked to have also been hit. I now believe that AT&T is fully cooperating with this company and its scam or maybe AT&T has been hacked by this company. Too many people are getting hit by this.
This report was posted on Ripoff Report on 10/05/2009 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/ESBI-UnitedTel-LLC/San-Francisco-California-94107/ESBI-UnitedTel-ClickSpark-ATT-sent-a-bill-to-me-on-behalf-of-UntiedTel-I-did-not-a-504774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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