• Report: #139943

Complaint Review: ESBI, Voice Vox

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  • Submitted: Fri, April 22, 2005
  • Updated: Fri, April 22, 2005

  • Reported By:eagle river Alaska
ESBI, Voice Vox
1400 Colorado Avenue Boulder City, Nevada U.S.A.

ESBI, Voice Vox Ripoff fraudulent billing scam Boulder City Nevada

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I noticed the first charge on my phone bill this January 2005. It was from a company called Privacy Plus, dated from November 2004, no other information just a charge for $14.95. I contacted my local phone company to find out who they were and why I was being charged. They did not know who they were but said they would be able to send back the first billing and gave me a number to contact. I immediately called to get an explanation and received a voice mail stating the company name as Enhanced Billing Services and told to leave a message, which I did. I received a phone call back the following day and was told that I had signed up for thier service via the internet. I explained that I had not and I wanted to be removed from their program. I was told I would be and presumed it would be done.

I am again having to deal with not just being charged for a month at a time but 2 months on each of my phone bills for a total of $29.90 a month. I again contacted my phone company, which is unable to do anything until I contact ESBI and get them to return the billing and give me a confirmation number. The problem... I have called several times and every time put through to a voice mail box which is FULL. I am not even able to leave a message. I assume if they are trying to scam everyone that is the reason it is full and will probably stay full. I plan to be persistent, I will not give up until a human being answers that phone upon which time I will be recording the conversation which occurs. My phone company is willing to refute the charges for me as long as I am able to contact someone. Something needs to be done to stop this company. I have read many things about them and am amazed they can still be doing this. I will be filing a greivance with the BBB and whomever else I can get to listen.

Kris
eagle river, Alaska
U.S.A.

This report was posted on Ripoff Report on 04/22/2005 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/ESBI-Voice-Vox/Boulder-City-Nevada-89005/ESBI-Voice-Vox-Ripoff-fraudulent-billing-scam-Boulder-City-Nevada-139943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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