• Report: #451376

Complaint Review: ESBI

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  • Submitted: Wed, May 13, 2009
  • Updated: Fri, January 07, 2011

  • Reported By: Al — Cameron North Carolina U.S.A.
ESBI
www.esbi.com Internet U.S.A.

ESBI Billed $14.95 through local phone company(Windstream)for voicemail services that were never requested Internet

*UPDATE EX-employee responds: Think again

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ESBI was allowed to attach a billing statement to my phone bill without any evidence of verification of authorization from Windstream, our local Phone Company. How is this fraudulant practice allowed?

There is over 17 pages of complaints on this sight and yet ESBI continues to freely bill at will. What really upsets me is that there is NO consumer protection measures going on at the Phone Companies themselves to prevent this from ever happening.

Please be proactive and continue to watch your monthly billings. Seems no one else is interested in putting and end to the rip-off!

Al
Cameron, North Carolina
U.S.A.

This report was posted on Ripoff Report on 05/13/2009 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/ESBI/internet/ESBI-Billed-1495-through-local-phone-companyWindstreamfor-voicemail-services-that-were-451376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

Think again

AUTHOR: chellebrieden - (United States of America)

So here's the question to you? Is your local phone company with you when you are doing things online? Or in the grocery store? Or when your at your home? Does your local phone company hold your hand and watch everything you do? I highly doubt they do. So here's my question, how are they to know what your doing in your spare time? How is your phone company to know that you didn't contact ESBI to start whatever services this is? Yes they can allow it b/c they are not in your home and do not know if you've contacted this other company.


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