- Report: #1073072
Report - Rebuttal - Arbitrate
Complaint Review: ESL federal Credit Union
ESL federal Credit UnionRochester, New York USA
ESL federal Credit Union Rude, Unprofessional thives. NOT the family bank they use to be Rochester New York
*General Comment: All they did...
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I have been a member of the ESL federal credit union for 40 years. They always had a good reputation and I always spoke highly of them until today. The person I spoke with today was an idot. The bank/her unknown to me put a freeze on my checking account this weekend for alleged late charges on a loan I paid off on time and in good standing over two years ago.
Like I said there was know warning or email or letter tell us that the only bank/credit card I used was not going to be honored. When I told this fool that she put my family and me at risk of possibley being left stranded without gas , food or some where to sleep IF we had decided to take a weekend trip, which we frequently do, she begain to laugh and mock me. When I called her on this unprofessionable behavor she got worse and refused to let me speak with her supervisor and told me to call back later and hung up. I am left without any money including my pay check which I have always direct deposited into ESL.
It doesn't seem right that a bank can steal my money by freezing my cheacking account and bank card. I though they had a responablity to safe guard my money not steal it. Stay away fron ESL Bank if you value your money
This report was posted on Ripoff Report on 08/05/2013 06:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/ESL-federal-Credit-Union/Rochester-New-York/ESL-federal-Credit-Union-Rude-Unprofessional-thives-NOT-the-family-bank-they-use-to-be-1073072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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