- Report: #610696
Report - Rebuttal - Arbitrate
Complaint Review: ESS Data Recovery
ESS Data RecoveryInternet United States of America
ESS Data Recovery Tried to Charge $765 for a $80 fix, Internet
*General Comment: don't use them
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I decided to stop at another place (((competitor's name redacted))) on my way home even though they weren't a partner with the drive Manufacturer. I went in and they took the casing off my drive and it took them a minute to get it open because 2 of the srews were beneath a sticker on the casing. ESS had obviously never even removed the drive from its casing! After taking it apart the guy at (((redacted))) determined that rather than having 3 failed drive heads as I was told by ESS, only the board was bad. I left in 25 minutes with all of my data on a new drive for only $80.64. I've never felt s taken advantage of in my life. Either ESS does not know what they are doing or they are dishonest. I don't know which it is but I hope no one has to pay what almost had to for no reason.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 06/05/2010 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/ESS-Data-Recovery/internet/ESS-Data-Recovery-Tried-to-Charge-765-for-a-80-fix-Internet-610696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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