- Report: #694991
Report - Rebuttal - Arbitrate
Complaint Review: ESURANCE.COM
ESURANCE.COM650 Davis Street San Francisco, CA 94111 San Francisco, California United States of America
ESURANCE.COM esurance 2004 Prius hypotheticaly "stolen", unable to quote a payout!! Frequent-policy update emails, esurance abitrary policy revisions, "sneaky" arbitrary wordings buried in the policy......"sign here" nonse San Francisco, California
*Consumer Comment: oh wow, seriously?
*Consumer Comment: sneaky ?
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I bought esurance online. They're bombing me with emails. Everytime i read their emails, it seems they make small punitive modifications, arbitrary changes to my policy. I thought i bought a 12 month policy. Now, they're quoting a 6 month period. I call them to verify, they confuse & transfer me from one person to another person. I ask "IF" my car were stolen, how much would i get paid out today. Their reply, we can't say that. "It's impossible to tell". I ask how come they know exactly how much to bill me, how come they can't explain how much i'm insured for. They say "all insurance companies operate this way". Their response seems like, "you're the punk, and it doesn't matter who insures you, you will remain the punk". My goal now, to prepare an offense and find ways to stop these bullies and bring changes that stop these games in the State of California. Why can't they quote how much a stolen car payout is, if they know how much to bill to insure the car.
This report was posted on Ripoff Report on 02/13/2011 04:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/ESURANCECOM/San-Francisco-California-94111/ESURANCECOM-esurance-2004-Prius-hypotheticaly-stolen-unable-to-quote-a-payout-Freque-694991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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