- Report: #1039542
Report - Rebuttal - Arbitrate
Complaint Review: ESales Data
ESales DataWilmington, Delaware United States of America
ESales Data E-mailing List Scam Wilmington, Delaware
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Once I received the sample data, confirmed back that the sample was correct, and issued payment to Esales data, it took over a week to receive the purchased data. Once I received my data, the search criteria they used to compile the list was incorrect because the results did not match my criteria. I was promised a mailing list of more than 3,000 names with a one of a list specific job titles; however, less than 300 of the names actually matched the job titles I requested. This is frustrating enough, but what made it even more frustrating is that the sample had been accurate to my specifications and criteria so the sample was not representative of the data that I received.
I attempted to both call and email the salesman (many times) to state that what I received did not match what I requested; however, the salesman never returned any of my calls or emails.
I finally received an email from their customer service staff, who after some discussion provided me a second list that was still incorrect. Despite my repeated calls and emails again, I received absolutely no response.
At this point, I believe this was a scam to take my money and not provide the data that was agreed upon in the initial conversation and quote. The fact that ESales Data refuses to answer my repeated requests regarding this, has forced me to consider legal action in order to obtain a refund or to obtain a list that matches my criteria and resembles the sample data provided. At this point they are in breech of good faith in that they have chosen to ignore my repeated attempts to contact them.
This report was posted on Ripoff Report on 03/31/2013 06:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/ESales-Data/Wilmington-Delaware-19809/ESales-Data-E-mailing-List-Scam-Wilmington-Delaware-1039542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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