• Report: #441824

Complaint Review: ETix - Reservation Rewards - Reservationrewards.com

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  • Submitted: Wed, April 08, 2009
  • Updated: Wed, April 08, 2009

  • Reported By:Ashland Virginia
ETix - Reservation Rewards - Reservationrewards.com
P.o. Box 855 Shelton, Connecticut U.S.A.

Reservation Rewards - Reservationrewards.com Deceptive practice for obtaining monthly membership fees automatically charged to credit card Shelton Connecticut

*Consumer Comment: ALWAYS CLEARLY DISCLOSED

*Consumer Comment: ALWAYS CLEARLY DISCLOSED

*Consumer Comment: ALWAYS CLEARLY DISCLOSED

*Consumer Comment: ALWAYS CLEARLY DISCLOSED

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After making a purchase with etix.com I was signed up for a monthly "service" with reservationrewards.com that charged $10 month. I was told that I confirmed this by entering my email twice, but of course I do not recall this and I am sure there was some fine print there. These kinds of practices are deceptive and unethical.

I contacted the so-called service, reservationrewards.com. They agreed to refund $20 and sent me an affadavit to dispute the remaining fees. The affadavit reads like someone had to steal your card to sign up for the service. When you are making a transaction, say to buy tickets, and at the end you are told to enter your email address to confirm the transaction you think you are just completing the transaction. If you are going to add additional "offers" you need to make it REALLY CLEAR that they are authorizing a monthly fee. Fine print or a long paragraph that no one will read isn't good enough.

When I called reservation rewards their first option on the VRU was to cancel service or discuss payment .... interesting that this is the primary reason people call this company.

Don
Ashland, Virginia
U.S.A.

This report was posted on Ripoff Report on 04/08/2009 07:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/ETix-Reservation-Rewards-Reservationrewardscom/Shelton-Connecticut-06484/Reservation-Rewards-Reservationrewardscom-Deceptive-practice-for-obtaining-monthly-memb-441824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

ALWAYS CLEARLY DISCLOSED

AUTHOR: Laurie - (U.S.A.)

YOUR FAULT FOR NOT READING THE INFORMATION PROVIDED. Go back and read the disclaimer on the website - its required by law.

Too bad they can't pass a law that REQUIRES THAT YOU READ IT!

At most the issue is these WORTHLESS MEMBERSHIP programs take advantage of the fact that YOU CHOSE NOT TO READ THE INFO PROVIDED.

You probably took the $$ off offer and ignored the rest of the disclosure.

I always READ the info provided and write on my printed receipt THAT I DID NOT TAKE THE $$ OFF OFFER OR COMPLETE THE SURVEY.
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#2 Consumer Comment

ALWAYS CLEARLY DISCLOSED

AUTHOR: Laurie - (U.S.A.)

YOUR FAULT FOR NOT READING THE INFORMATION PROVIDED. Go back and read the disclaimer on the website - its required by law.

Too bad they can't pass a law that REQUIRES THAT YOU READ IT!

At most the issue is these WORTHLESS MEMBERSHIP programs take advantage of the fact that YOU CHOSE NOT TO READ THE INFO PROVIDED.

You probably took the $$ off offer and ignored the rest of the disclosure.

I always READ the info provided and write on my printed receipt THAT I DID NOT TAKE THE $$ OFF OFFER OR COMPLETE THE SURVEY.
Respond to this report!
What's this?

#3 Consumer Comment

ALWAYS CLEARLY DISCLOSED

AUTHOR: Laurie - (U.S.A.)

YOUR FAULT FOR NOT READING THE INFORMATION PROVIDED. Go back and read the disclaimer on the website - its required by law.

Too bad they can't pass a law that REQUIRES THAT YOU READ IT!

At most the issue is these WORTHLESS MEMBERSHIP programs take advantage of the fact that YOU CHOSE NOT TO READ THE INFO PROVIDED.

You probably took the $$ off offer and ignored the rest of the disclosure.

I always READ the info provided and write on my printed receipt THAT I DID NOT TAKE THE $$ OFF OFFER OR COMPLETE THE SURVEY.
Respond to this report!
What's this?

#4 Consumer Comment

ALWAYS CLEARLY DISCLOSED

AUTHOR: Laurie - (U.S.A.)

YOUR FAULT FOR NOT READING THE INFORMATION PROVIDED. Go back and read the disclaimer on the website - its required by law.

Too bad they can't pass a law that REQUIRES THAT YOU READ IT!

At most the issue is these WORTHLESS MEMBERSHIP programs take advantage of the fact that YOU CHOSE NOT TO READ THE INFO PROVIDED.

You probably took the $$ off offer and ignored the rest of the disclosure.

I always READ the info provided and write on my printed receipt THAT I DID NOT TAKE THE $$ OFF OFFER OR COMPLETE THE SURVEY.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
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