• Report: #193768

Complaint Review: ETour And Travel

  • Submitted: Mon, May 29, 2006
  • Updated: Thu, May 29, 2008

  • Reported By:Houston Texas
ETour And Travel
eTour and Travel.com Orlando, Florida U.S.A.

ETour And Travel ripoff with a trip and Universal Studio tickets Orlando Florida

*UPDATE EX-employee responds: People don't listen.

*Consumer Suggestion: ETour and the The Better Business Bureau

*Consumer Comment: This company scams anyone!

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, this company call me and told me that I won a trip for 7days and 6nights, plus passes to Universal Studios and I had to $400 they took the money off my card and when I refuse the manager got ugly with me I did not receive my tickets for Universal and last year when I did pay for a trip I did receive a print out for two tickets

I would like to be compasated for the trip I already paid for and the tickets that was promise to me for Universal Studios for next year, I did pay for a trip and the sales man told me that I would be able to take this trip next year on my vacation.

Andrea
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 05/29/2006 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/ETour-And-Travel/Orlando-Florida/ETour-And-Travel-ripoff-with-a-trip-and-Universal-Studio-tickets-Orlando-Florida-193768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

People don't listen.

AUTHOR: Nuxziw - (U.S.A.)

Hey, I used to work for Etour and travel.

To be very honest, it's not a scam.

I sold vacation packages to orlando/daytona with a rental car in return for 60-90 minutes of a persons time to take a tour of our resort in either orlando or daytona.

marketed as a promotion that ends the day we called. It sucked doing it that way but, I mean, if they were to call people back over and over it would waste time when there's other people to get a hold of.

IF YOU WERE CALLED, YOU FILLED OUT A SURVEY ONLINE AND YOU SUBMITTED YOUR:

NAME, ADDRESS, PHONE #, DOB, EMAIL. IT DOES NOT MATTER IF YOU'RE ON A DO NOT CALL LIST, you hit submit on the survey and agreed to allow us to call you back.

Now, here's the major problem I had with people, and to be honest, you're completely retarded if you do this. THIS IS A FACT.

DO NOT PICK UP AND HANG UP IMMEDIATELY - WHERE DOES THAT GET YOU? THINK ABOUT IT.

TELL THEM, HEY __NAME__ PLEASE PUT ME ON THE DO NOT CALL LIST. THANK YOU.

Let them verify your number, and then hang up.

THAT WAY YOU DON'T HAVE TO WASTE TIME PICKING UP AND HANGING UP. Now You're Smarter.

NOW, IF YOU'RE LOOKING FOR A VACATION TO FLORIDA FOR REALLY LOW PRICE.

and you CAN SAY NO to someone when they're trying to sell you a time share, then go on the vacation. It's not a scam and you do have a good time. There's plenty of families that go every year.

Now like I said, I used to work for them. I didn't like the way they did things but they were legitimate. You can't accept CC's over the phone if you're not. WESTERN UNION is used for scams. GET EDUCATED.
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#2 Consumer Suggestion

ETour and the The Better Business Bureau

AUTHOR: Janine - (U.S.A.)

Hello, I was just contacted today by ETour Travel, offering a "blow out" vacation package. They said they contacted me last April and I could not afford their package. I do remember the call and they would not hang up without a good excuse. Today they said they are in a hurry to get rid of these vacations and I need to decide today, do I have my credit card available. Vacation for 4, Orlando- 3 nights across from Disney, 7 day free rental car from Enterprise, 3 nights in Daytona on the beach, plus Buy one get one free on Universal Studio VIP 2 day passes all of this for the low price of 149.00 not per person but for the package and a 90 minute resort visit is required.

I said I was at work and would need to discuss with my family. The rep said is it that you cant afford this? I said no I need to talk to my family and I am at work right now. He puts me on a hold, a manager comes on and says if the only reason I am not purchasing this right now with my credit card is to check with my family, then they will call me back before 6pm when the promotion ends. I immediately went to the Better Business Bureau website and this company has had 172 complaints in the last 3 years and 97 in the last year and are not in good standing with the BBB! I want to thank the other consumers who by sharing their stories have saved me a big headache and 149.00. Thanks from MN
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#3 Consumer Comment

This company scams anyone!

AUTHOR: M - (U.S.A.)

We too were scammed & filed our own ripoff report against them. I see there are several reports against this company now! They will lie and scam. you don't win anything except a sales pitch to buy their junky condo's! They will never send you anything.

You have to book (at which time they will charge you more for "taxes") get your rental car (be charged more taxes) then go to their place, get a voucher, go back to your hotel (be charged MORE taxes), check in (be placed on the 13th floor of a run down hotel with a good name, that smells like sewage), then deal with a pushy sales person, tour the property, turn them down, & then have some mafia looking guy try to force you into buying. Then you will get 2 tickets not 4 as promised and pay yet MORE tickets!

It is not worth anything! It is stressful.
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