- Report: #960709
Report - Rebuttal - Arbitrate
Complaint Review: ETourandTravel
ETourandTravel3626 Quadrangle Blvd. Corporete Park, Suite 400 Orlando, Florida United States of America
ETourandTravel ,Florida Orlando 3626Quadrangle Blvd.CorporetePark,Suit400.Orlando.FL.32817 The ETourandTravel took my money,for vacation package from my bank,UNPROFESIONAL I CALL SCAM. Orlando, Florida
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On September,26,2012 ,i received a call from on of the agent ETourandTravel Orlando ,florida ,he was a very pushing man who almost forcing me ,give to him my credit card. I told him :please sand to me the information about for this travel by post mail , because my English its NOT so good and I would like to understood everything,and after I will call you back and I will give you me bank credit card.
He told me: Don't worry give to me now your credit bank card number and IF you no will be satisfied we will refund your money back.
I this case my understanding he will sand to me all the information,on time and I give to him my bank credit card number he took from my bank automatically the amount of $489.00 . USD.
But the information about my travel package was arrived on October 25 ,2012 . And I'm absolutely,NOT SATISFIED. And I was requested to refund my money to my bank ,$ 489.00 USD.
The agent from ETurandTravel ,Orlando Florida Was very rude whit me on the phone and He refused to refund my money ,he told me: we can't refund your money because its more then 15 day's from the purchase.
I told him I.m not guilty for that because your company sand to me the information NOT IN TIME.
and he hang up the phone on me.
I request IMMEDIATELY sand my money back to my bank of $489.00 USD.
I call this is a SCAM,they profited I'm not speak English well and my understanding its very bad and they took my money UNPROFESSIONAL and they chide and laying to me.
Sincerely,Elizabeth , Canada ,new westminister.
This report was posted on Ripoff Report on 10/26/2012 06:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/ETourandTravel/Orlando-Florida-32817/ETourandTravel-Florida-Orlando-3626Quadrangle-BlvdCorporeteParkSuit400OrlandoFL32817-960709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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