• Report: #399298

Complaint Review: EXTRA SPACE STORAGE

  • Submitted: Mon, December 08, 2008
  • Updated: Tue, February 03, 2009

  • Reported By:DULUTH Georgia
EXTRA SPACE STORAGE
6260 ABBOTTS BRIDGE RD. DULUTH, Georgia U.S.A.

EXTRA SPACE STORAGE RIP OFF CHARGES, LATE FEES ROCKETING. BEWARE WHEN YOU MOVE OUT IF REFUND IS LESS THAN $35 YOU DO NOT GET IT THEY POCKET YOUR MONEY. DULUTH Georgia

*UPDATE Employee: Read your Contract

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I was charged $25.00 LATE FEE. $10 FOR 5 days and $15 for 10 days. I asked why and the manager said this is the company policy. So I told I am moving my stuff and that they will give me a refund for the number of days not used but was charged one month in advanced. The manager then calculated supposed to be my refund total $29.79 but she said that I will not get a penny because company policy if the refund is less than $35.00 you will not get it. I asked who will take my money, they WILL.... THE COMPANY..EXTRA SPACE STORAGE SO BEWARE OF THIS COMPANY.

Meg
DULUTH, Georgia
U.S.A.

This report was posted on Ripoff Report on 12/08/2008 04:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/EXTRA-SPACE-STORAGE/DULUTH-Georgia-30097/EXTRA-SPACE-STORAGE-RIP-OFF-CHARGES-LATE-FEES-ROCKETING-BEWARE-WHEN-YOU-MOVE-OUT-IF-RE-399298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on EXTRA SPACE STORAGE

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Read your Contract

AUTHOR: Cherri - (U.S.A.)

When you sign up for the storage the terms are explained to you and everything is in the contract. If you pay your bill on time you will not have to pay those fees. As well as the vacate policy is in the contract and in the move out notice.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X