• Report: #12165

Complaint Review: EZ PASS

  • Submitted: Tue, January 22, 2002
  • Updated: Tue, January 22, 2002

  • Reported By:
EZ PASS
Secaucus, New Jersey U.S.A.

EZ PASS WILL RIP YOU OFF

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I AM A BUSINESS CUSTOMER WITH THIS COMPANY AND I HAVE ALWAYS PAID MY CREDIT CARD STATEMENT THAT THEY TAKE OUT THE MONEY ON.

THE PROBLEM IS THEY PROMISED TO SEND ME A MONTHLY STATEMENT WICH SHOULD GIVE ME THE TIMES AND THE CARS USING THE PASSES.

i HAVE BEEN A MEMBER FOR A YEAR NOW AND HAVE NEVER RECIEVED ONE OF THESE STATEMENTS.

I HAVE GONE INTO THEIR OFFICES IN SECAUCUS NJ AND WAS TOLD SORRY WE ONLY SERVICE INDIVIDUAL CUSTOMERS IN THE OFFICE AND BUSINESS CUSTOMERS HAVE TO CALL THE 800#.

YOU HAVE A BETTER CHANCE OF WINNING THE LOTTERY THAN TO GET THRU ON THE 800# SO WHERE DO I GO WHO DO I CALL I DONT WANT TO GO TO A LAWYER BUT I FEEL THEY GIVE ME NO OTHER CHOICES.

THIS IS WHAT NJ SAYS WILL HELP MAKE THE ROAD WAYS LESS CONGESTED BUT I GUESS THEY NEVER LOOKED INTO HOW THEY TREAT THEIR CUSTOMERS.

BRIAN

This report was posted on Ripoff Report on 01/22/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/EZ-PASS/Secaucus-New-Jersey/EZ-PASS-WILL-RIP-YOU-OFF-12165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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