- Report: #12165
Report - Rebuttal - Arbitrate
Complaint Review: EZ PASS
EZ PASSSecaucus, New Jersey U.S.A.
EZ PASS WILL RIP YOU OFF
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THE PROBLEM IS THEY PROMISED TO SEND ME A MONTHLY STATEMENT WICH SHOULD GIVE ME THE TIMES AND THE CARS USING THE PASSES.
i HAVE BEEN A MEMBER FOR A YEAR NOW AND HAVE NEVER RECIEVED ONE OF THESE STATEMENTS.
I HAVE GONE INTO THEIR OFFICES IN SECAUCUS NJ AND WAS TOLD SORRY WE ONLY SERVICE INDIVIDUAL CUSTOMERS IN THE OFFICE AND BUSINESS CUSTOMERS HAVE TO CALL THE 800#.
YOU HAVE A BETTER CHANCE OF WINNING THE LOTTERY THAN TO GET THRU ON THE 800# SO WHERE DO I GO WHO DO I CALL I DONT WANT TO GO TO A LAWYER BUT I FEEL THEY GIVE ME NO OTHER CHOICES.
THIS IS WHAT NJ SAYS WILL HELP MAKE THE ROAD WAYS LESS CONGESTED BUT I GUESS THEY NEVER LOOKED INTO HOW THEY TREAT THEIR CUSTOMERS.
This report was posted on Ripoff Report on 01/22/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/EZ-PASS/Secaucus-New-Jersey/EZ-PASS-WILL-RIP-YOU-OFF-12165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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