- Report: #220959
Report - Rebuttal - Arbitrate
Complaint Review: EZInkJets
EZInkJets21005 Superior St. Chatsworth, California U.S.A.
EZInkJets ripoff Slow shipping terrible customer service hard to deal with Chatsworth California
The customer support ignored me the first 3 times I contacted them, but 5 weeks after my order had been placed I was told that their supplier had Quality Control problems (ummm.. quality control problems for GENUINE HP Cartridges) and my order would ship a week later. So, best case it only takes 7 weeks to receive ink cartridges. Well worth the $5 I saved by using a discount ink company.
I told them this level of service was unacceptable and they owe me a discount off of the merchandise I ordered. I was told they would not do it.
So, if you are looking for a company to give a 7 week loan to, try Ezinkjets! They will happily hold onto your money and maybe even send you an ink cartridge (but that is just a guess because I haven't actually received one!).
This report was posted on Ripoff Report on 11/16/2006 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/EZInkJets/Chatsworth-California-91311/EZInkJets-ripoff-Slow-shipping-terrible-customer-service-hard-to-deal-with-Chatsworth-Cali-220959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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