- Report: #1039991
Report - Rebuttal - Arbitrate
Complaint Review: EZPAYDAYCASH
EZPAYDAYCASHInternet United States of America
EZPAYDAYCASH They need to be investigated and shut down! Internet
*Author of original report: Thank You Your Loan Has Been Paid Off!
*Author of original report: Rebuttal to EZPAYDAYCASH Response
*REBUTTAL Owner of company: Customer Account Not Found
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Just yesterday, April 1st, not only the last $120.00 payment came out, but they charged a "late fee" of $140.00 and took an additional $400.00 (The original loan amount) for a total of $660.00!
I called them and spoke with a representative named Octavia. After providing my information for verification, she told me this; since it was my first loan with them, & I missed on payment, they will charge $120.00 amount that is due, $140 "Late Fee" for NSF, & they take the entire loan amount borrowed & close that account!
When I asked, what happens to the other 3 payments of $120.00? She told me "the other payments that I made does not apply to the actual loan balance, it's just a fee we charge for the "monthly renewal of the original loan, until you pay the actual loan back, which is $400.00."
I highly recommend not to use these folks by any means! Yes, there are credible payday loan institutions out there, make sure you do your research first! Stay away from these guys! I'm going to report them not only to the Better Business Bureau, but to the Utah Department of Institutions as well, listed on their website, because Ezpayday Loan doesn't provide their address on any of their websites!
This report was posted on Ripoff Report on 04/02/2013 10:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/EZPAYDAYCASH/internet/EZPAYDAYCASH-They-need-to-be-investigated-and-shut-down-Internet-1039991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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