- Report: #1051014
Report - Rebuttal - Arbitrate
Complaint Review: Eagle Transmission pearland texas
Eagle Transmission pearland texas6905 Broadway Pearland, Texas USA
Eagle Transmission pearland texas DO NOT USE! They will tear down your motor , Charge you to do it , then demand Payment with out fixing Pearland Texas
*Author of original report: No reason to lie
*Author of original report: NO reason to LIE
*REBUTTAL Owner of company: eagle 1
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I hate doing this but please do not ever consider these people. We had a BMW that overheated and had a blown head gasket. I sent my girlfreind with her brother to this guy because I heard he worked on BMW's and cant beleive any one told me that. My girlfreind talked to the Manager Joe. She told him that it overheated and that it was either a blown head gasket or cracked head. All he needed to do was Quote the job either for the Cracked head or Blown gasket. Some way he persuaded her to sign a work order giving him permission to start a diagnosis for what ever reason. He never gave her a copy of it and led her to believe it would be about $200 to get a specific diagnoses as though he was doing her a real big favor and if they got the head off and could not see any damage that would be all they needed to do but if it was questionable it might have to be checked at a machine shop. [continued below]....
A couple weeks later they are calling saying the motor is cracked and the cost to replace with a used motor would be $5600. So we said No! Thats way too much. So they tell us the bill is $600.and pick up the car. $600 to tell us that the motor was bad which turned out to be a total lie. The manager Joe admitted to me earlier that day he pulled the dip stick and seen it had water and oil mixed together which means he clearly knew what was wrong and did not need to go to all the extreme to dismantle the motor in the first place. We go down to try to get the bill lower and the owner became very angry and told us to pay or get out. So we tell him to put it back together and he said hell No! I ask how does he diagnose it by tearing it apart then not reassemble it for a whopping $600. which means its $1200 to diagnose it if you put it back together?
He said that was just the labor to look at it. Any reputable mechanic shop would only need to look at the oil and tell you it needs the gasket and its X amount of dollars to fix. He tore it apart knowing it was un necessary and did it to force us into paying him whether we let him do it or not, we had to to get our car back. So we pay, go to pick the car up expecting only the head to be removed and this what made me real mad! He had this completely diassembled way beyond what it would take to do a simple head diagnostic, the cams, valves, valve springs,lifters were tore out of the head, radiater out, air conditioner cooling fan, water pump off , exhaust in several peices, boxes full of lifters and bolts, air conditioner pump off, altenater off and too many other things to list that had nothing to do with diagnosing the head.
So that he could totally control us and minipulate us to have to use him, he absolutely knew that no mechanic could possibly work on that puzzle and refused to put it back together for any price to get the $5600. It would take hours and hours just to find the parts to make one part just to be able to put it together with other parts, I mean it was in hundreds of peices ,nuts and bolts in boxes, I have pictures to prove it was what I am saying here.They seen a woman walk in and took advantagee of her so if you are a woman RUN! If you are a man RUN! Please Please do not use these people. What they did was so unnecessary!! I am sure they will come back with a good story but it wont change what happened!! We could not find any one to work on it which forced us to buy another motor, so far what could have been a real $1200 to fix has cost us with his fees, wreckers, another motor and a real mechanic $3100.
This report was posted on Ripoff Report on 05/14/2013 08:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Eagle-Transmission-pearland-texas/Pearland-Texas-77581/Eagle-Transmission-pearland-texas-DO-NOT-USE-They-will-tear-down-your-motor-Charge-yo-1051014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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