- Report: #824306
Report - Rebuttal - Arbitrate
Complaint Review: Earnhardt Ford
Earnhardt Ford7300 West Orchid Lane Chandler, Arizona United States of America
Earnhardt Ford Noah, Chris and Jason We bought a vehicle and have called multiple times to have questions answered such as why we didnt get a second key with the purchase and tire keeps going low and should be covered under warranty Chandler, Arizona
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My wife called several times and talked to a Noah and Chris about the issue and they said someone would call us back. No one has returned our calls. I went in there on a Saturday and asked why we cant get a second key because i went to several different places including walmart and lock and key service and they couldnt make a key for it. They said that there was a chip in it and I had to go across the street to have it made which cost around 60 dollars for the key and around 100 dollars for the auto lock and unlock opener.
After that the guage in our car kept messing up telling us we had too much air in one and not enough in the other and my wife has to keep filling tire up with air. We have had this car only 45 days now. She called again and left a message and no one has called us back. My recomendation is they dont care about the customer only to get a sale from you and thats it.
This report was posted on Ripoff Report on 01/17/2012 10:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Earnhardt-Ford/Chandler-Arizona-85226/Earnhardt-Ford-Noah-Chris-and-Jason-We-bought-a-vehicle-and-have-called-multiple-times-to-824306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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