- Report: #909878
Report - Rebuttal - Arbitrate
Complaint Review: Earnhardt Ford
Earnhardt Ford7300 West Orchid Lane Chandler, Arizona United States of America
Earnhardt Ford None Refundable Deposit Chandler , Arizona
A past due electric bill mistakenly showed up on my credit at the electric companies mix up and i was denied the original terms and conditions i was previously "verbally pre-approved for." at 4% interest for 72 months, payments ranging from $443 - $460.
When i was presented with a ridiculous payment, i said i did not want the payment to be that high at $585/mo. with 10.98% interest for 72 months.
I have a excellent payment history and have never missed a payment on anything, but the car dealership was using the recent refinance of my truck and this mistaken electric bill as leverage to charge me a higher interest rate.
I declined the offer. Ford then offered $550/mo. for 72 months. -I declined (interest never disclosed)
The next day an offer for $530 at 9.67% for 72 months was presented to me and after 2 hours of negotiations, I accepted and signed the offer sheet.
The next day, when i went to sign the purchase agreement but the bank had declined the first offer for $530, then counter offered at 10.67% for 72 months, with payments of $545. This counter offer from TD Bank would automatically void out the previous offer for $530.This was $15 more than we had originally agreed upon the prior night when the offer sheet was originally signed, so i declined.
After i declined the $545 the dealership attempted to revisit the $530 agreement, without presenting a newly drafted agreement to me. -I declined that offer as well, being this was the 4th offer.
When i asked for my full $2,400 down payment back, the dealership stated that the $500 deposit to build the car was non-refundable.
I stated that it was never disclosed to me that it was non-refundable, neither have i signed documents stating it was non-refundable.
The purchase contract of the vehicle was never fully executed, and i demanded my money back.
The dealership only refunded $1,900 of my $2,400 initial down payment, then stated: "Its common knowledge that the deposit is non-refundable." "We keep other customers money all the time"- Brendon the head finance manager at Earnhardt Ford
I stated that was hear-say and never disclosed to me and demanded my full $2,400 back. Earnhardt Ford only refunded $1,900 of my initial $2,400 deposit, keeping the other $500 for their own greed.
This report was posted on Ripoff Report on 07/10/2012 08:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Earnhardt-Ford/Chandler-Arizona-85226/Earnhardt-Ford-None-Refundable-Deposit-Chandler-Arizona-909878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.