- Report: #1150058
Report - Rebuttal - Arbitrate
Complaint Review: Earnhardt Nissan
Earnhardt NissanMesa, Arizona USA
Earnhardt Nissan Don't have a problem or you will just be "deferred" Mesa Arizona
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I purchased a brand new vehicle with chips on the hood and have been deferred from person to person about getting it fixed. After completing my survey online I was contacted by Cat Hubler who spent over an hour going into great detail of how my problem would be rectified including providing a loaner vehicle while repairs were completed. After the appointment was set, I was contacted by someone else saying I would not be getting the problems fixed but instead a small credit towards repairs. When I contacted Cat she indicated she had to defer the problem to someone else and would no longer be able to resolve the issues that she acknowledged as taking place. I also have text messages and voicemails from the service advisor that say I would receive repairs and a loaner vehicle.
This report was posted on Ripoff Report on 05/27/2014 05:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Earnhardt-Nissan-/Mesa-Arizona/Earnhardt-Nissan-Dont-have-a-problem-or-you-will-just-be-deferred-Mesa-Arizona-1150058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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