• Report: #845024

Complaint Review: Earnhardt Toyota / Scion of Mesa, az

  • Submitted: Sun, February 26, 2012
  • Updated: Tue, April 03, 2012

  • Reported By: Harold — Gilbert Arizona United States of America
Earnhardt Toyota / Scion of Mesa, az
6136 East Auto Loop Avenue, mesa, Arizona United States of America

Earnhardt Toyota / Scion of Mesa, az Jacob Tradein Value Misrepresentation mesa, Arizona

*Consumer Comment: HAROLD, BEFORE YOU CONSIDER BUYING A TOYOTA.......

*Consumer Comment: it's called "Buying back of Book"

*Consumer Comment: HAROLD, MUCH OF THE U.S. ECONOMY FUNCTIONS IN THE SAME WAY THAT....

*Consumer Comment: It Doesn't Matter

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We stopped in at Earnhardt Toyota in Mesa, AZ a few days ago to look at new cars. Friday February 24, 2012 I receiced a message on my cell phone from the salesman we spoke to stating that this weekend they are running a special offering 120% of the Kelly Blue Book, Trade In Value for trade ins.

On our initial visit they offered us $1,500.00 for our trade in. According to the KBB Trade in value the range for our car is $3,286.00 to 4,236.00, depending upon condition. According to the message I still have on my cell phone they should have offered us between $3,943.20 and $5,083.2.

The estimater said their flyer states that they wil pay up to 120% but that is not what I was told by Jacob and Nigel, the internet manager over the telephone. Poor Business Practices.




This report was posted on Ripoff Report on 02/26/2012 05:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Earnhardt-Toyota-Scion-of-Mesa-az/mesa-Arizona-85206/Earnhardt-Toyota-Scion-of-Mesa-az-Jacob-Tradein-Value-Misrepresentation-mesa-Arizona-845024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

HAROLD, BEFORE YOU CONSIDER BUYING A TOYOTA.......

AUTHOR: Karl - (USA)

make sure to 'Google' the following and read all of the complaints from Toyota owners at the consumeraffairs website-

1) CONSUMER COMPLAINTS ABOUT TOYOTA AIRBAGS

2) CONSUMER COMPLAINTS ABOUT TOYOTA ENGINE PROBLEMS

***NATIONWIDE ALERT: Make sure to do ALL of your research BEFORE purchasing or leasing any new or used vehicle in the USA.






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#2 Consumer Comment

it's called "Buying back of Book"

AUTHOR: Auto Dealer Fraud Investigator - (United States of America)

when you looked up the value of your car on KBB did you look up whole sale or retail ?  No dealer is going to pay retail for a used trade-in.   yes dealers make money off of trade-ins But it sounds like your car is a whole-sale car. in other words it might be a older car that the dealer will have a hard time getting someone financing on because of it's age. Trade-in's that are older wind up sold to "Buy Here- pay here' dealers.

go ask them to show you all of the trades they have taken in that will be sold at auction or to local whole sellers. they soon wind up on craigslist or a local Buy here Pay here lot.

it's good that you are doing your home work, but don't try to get a LayZboy price for a older car. You are just driving your self nutts. If a dealer gives you top dollar for your car, like more then it's worth. they just might stack the extra you got into the new deal that you buy. trust me dealers can hide money in any deal they want and YOU WILL NEVER find it or see it.

One easy way to hide money they charge you. Say you buy a car and the contract says your rate is 8.5% and you agree to that..  Then the dealer will try to fetch a "Buy Rate" Say of 4.5% Thy get you approved at 4.5% and then contract you at 8.5%   4 POINT SPREAD and you will NEVER KNOW IT. WHAM !! they get their money back and you never see it feel it or know it.
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#3 Consumer Comment

HAROLD, MUCH OF THE U.S. ECONOMY FUNCTIONS IN THE SAME WAY THAT....

AUTHOR: Karl - (USA)

Earnhardt Toyota in Mesa Arizona operates, in my opinion.

That's why there are so many problems in the USA. Without lying, deceiving, manipulating, and tricking consumers in this country, many companies would go out of business.

Most Toyota dealerships in the USA rely on deceiving and tricking innocent and unsuspecting consumers when they enter a Toyota dealership. It's been that way for many years and it will most likely stay that way for a long time.

WELCOME TO AMERICA- ONE BIG CAR DEALERSHIP THAT WILL DO EVERYTHING IN ITS POWER TO DECEIVE AND MANIPULATE INNOCENT AND UNSUSPECTING CUSTOMERS IN ORDER TO MAKE A SALE
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#4 Consumer Comment

It Doesn't Matter

AUTHOR: Jim - (USA)

They know what the top price is for your trade. Let's say its $2500. They can claim to be running a special promotion and offer you $1000 more. They will get that $1000 back in either bogus fees, increasing the cost of the new car or requiring you to finance the car thru them where they will add more interest to get the additional $1000 back. Its all a game. Just like those phoney push, pull or drag it in sales.
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