- Report: #285494
Report - Rebuttal - Arbitrate
Complaint Review: EarthLink
EarthLinkwww.earthlink.net Atlanta, Georgia U.S.A.
EarthLink EarthLink Refuses to Cancel Service Atlanta Georgia
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EarthLink has not updated the billing address on my father's account. The service was (eventually) canceled, but that was due to non-payment. The account they were using to bill my father has been closed. I am not sending a check for a service that should have been canceled with my initial request.
Since my phone call in July 2007 I have sent two follow-up letters. EarthLink continues to try and collect money from my father, Vincent Benson, for service that I requested be canceled. They are still sending the bills to the old address, which means they are completely ignoring my letters; they have not updated the address.
This report was posted on Ripoff Report on 11/19/2007 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/EarthLink/Atlanta-Georgia/EarthLink-EarthLink-Refuses-to-Cancel-Service-Atlanta-Georgia-285494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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