- Report: #436300
Report - Rebuttal - Arbitrate
Complaint Review: Earthlink
Earthlinkwww.earthlink.net Edgewood, New Mexico U.S.A.
Earthlink, Never had Earthlink service and they took money out of my bank account!!!! Edgewood New Mexico
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Today, I came home and pulled up my bank statement online and $65.19 was taken out this morning by Earthlink. I called to find out why and was told a supervisor would call me back in 48 hours. I explained this was unacceptable and a supervisor is always available and demanded to speak to one NOW. After arguing with this woman for 30 minutes, a supervisor suddenly appeared and was available to talk to me.
I was initially told only $21.95 of my money would be refunded since the remaining $40.00 was for shipping and handling. Shipping of what? I do not have Earthlink service!!! Then, he gave me a different figure he could refund since I did have service for the past 3 months. Again, I DO NOT have and have NEVER had their service.
After several failed attempts from this supervisor to barter my own stolen money, he agreed to refund the full amount back to me. He provided me with a "referance number" for the refund and was told it was going to take 7-10 business days. Needless to say, I AM NOT holding my breath. I already called my bank to report an illegal transaction.
Edgewood, New Mexico
This report was posted on Ripoff Report on 03/21/2009 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Earthlink/Edgewood-New-Mexico-87015/Earthlink-Never-had-Earthlink-service-and-they-took-money-out-of-my-bank-account-Edge-436300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.