ED Magedson – Founder
Earthlink Earthlink overcharged us 9K over 3 years, breach or contract, refused to refund Nationwide
Worst company I've ever dealt with! They are completely deceitful and have terrible customer service. We had a 3 year service agreement with Earthlink for T1 internet service. During the span of the contract, they charged us about double the agreed upon rate. We are a relatively large company, with many accounts payable, and it took us a while to realize that they were running this "scam" on our company. When we did alert them to the problem, they blamed it on a clerical error, but never returned the money that they overcharged (almost 9K). This was the most blatant example of deplorable corporate conduct I have ever witnessed. I would never recommend using Earthlink to anyone for any reason.
This report was posted on Ripoff Report on 08/01/2014 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Earthlink/nationwide/Earthlink-Earthlink-overcharged-us-9K-over-3-years-breach-or-contract-refused-to-refund-1166712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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