- Report: #85769
Report - Rebuttal - Arbitrate
Complaint Review: Earthlink.net (dsl)
Earthlink.net (dsl)1704 Peachtree Atlanta, Georgia U.S.A.
Earthlink.net (dsl) rip-off! Atlanta Georgia
*Consumer Comment: You can't balme earthlink
*Author of original report: Glad it worked for you but they still ripped me off
*Consumer Comment: earthlink.net (dsl) never had a problem
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I tried to cancel my subsciption but was not allowed to with out an early disconnect fee. I was told I would have to continue paying for one year before I could cancel it. It has been one year and I have paid them $537.20 for a year of dsl that never not even once ever worked and no one tried to help me. I just spoke with a CSR for the company who tried to belittle me and make me look stupid while he was laughing at me and telling me they would never refund my money.
I was also told I could not cancel until April 1, 2004. When I asked them to send someone out to check the equipment to see I was telling the truth, CSR said they couldn't because my account was already canceled, but I said not until Apr 1st so you have 3 days to send someone out. He said no they would not send someone out and I was just out of my money.
Kansas City, Missouri
This report was posted on Ripoff Report on 03/29/2004 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Earthlinknet-dsl/Atlanta-Georgia/Earthlinknet-dsl-rip-off-Atlanta-Georgia-85769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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